Information We Collect:

Personal Information: When you create an account or make a purchase on our e-commerce platform, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.

Browsing Information: We may also collect non-personal information such as your IP address, browser type, device information, and browsing patterns to improve our website’s functionality and enhance your shopping experience.

Use of Information:

Order Processing: We use the personal information you provide to process your orders, fulfil your purchases, and communicate with you regarding your transactions.

Personalisation: We may use your browsing information to personalise your shopping experience, recommend products that may interest you, and provide targeted advertisements.

Communication: With your consent, we may send you promotional emails, newsletters, and marketing communications about our products, promotions, and events. You can opt out of these communications at any time.

Sharing of Information:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our e-commerce platform, processing payments, delivering orders, and conducting marketing campaigns.

Legal Compliance: We may disclose your information when required by law, to respond to legal requests, enforce our policies, or protect the rights, property, or safety of Gentle Park, our customers, or others.

Data Security:

Protection Measures: We implement industry-standard security measures to protect your personal information from unauthorised access, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices:

Account Settings: You can update your account information, manage your communication preferences, and opt out of promotional emails by accessing your account settings on our e-commerce platform.

Cookies: You have the option to disable cookies or adjust your browser settings to notify you when cookies are being used. However, please note that certain features of our website may not function properly without cookies.